GENERAL DATA PROTECTION REGULATION (GDPR)

Exact Design & Build Limited are pleased to give assurance that all client and prospective client information is retained in accordance with the Data Protection Act 2018. All personal client or prospective client details will remain confidential until secure deletion.

HEALTH AND SAFETY

All work will be carried out in accordance with current Local Authority Codes of Practice and in compliance with current Health and Safety Legislation (Health and Safety at Work Act 1974).

Privacy Policy

1. The information that we collect
Exact Design & Build Limited hold basic contact details relating to our clients and prospective clients in the form of telephone numbers, email addresses and postal addresses. We use these details so that we can communicate with our clients as necessary and to record the basic details of who we are contracting with. We also hold electronic copies of our correspondence sent to or received from our customers in accordance with GDPR regulations (Data Protection Act 2018).

2. How we collect personal data
Exact Design & Build Limited use basic sources of information only, which include, information about you that you give to us by entering information via our website email enquiry page, social media pages or by corresponding with us by phone, email or otherwise. The information you give to us includes your name, contact details (such as phone number, email address and postal address), enquiry details and sometimes includes your opinion of our products and services. Our website processes basic information only. Please see our Cookie Policy in section 7 for further information.

3. How we use your information
Exact Design & Build Limited will only use personal data for the benefit of its customers or for some other lawful purpose. For example, we may use your personal data: To correspond and communicate with you. For logistical purposes, for example, to arrange deliveries. For general administration including managing your queries. For the prevention of fraud and other criminal activities. For information security, so we can take steps to protect your information against loss or damage, theft, or unauthorised access. To comply with a request from you in connection with the exercise of your rights. To enforce or protect our contractual or legal rights. We will never share your personal data with a third party.

4. Where your information is stored and how it is kept secure
Exact Design & Build Limited hold your information in our secure computer systems and in some cases in hard form in our office. Customers information is kept in accordance with GDPR regulations.

5. How long your information will be held
If Exact Design & Build Limited collect your personal data, the length of time we retain it is determined by several factors including the purpose for which we use that data and our obligations under law. We do not retain personal data in an identifiable format for longer than is necessary. The only exceptions to this are where:

• The law requires us to hold your personal data for a longer period or delete it.
• You exercise your right to have the information erased and we do not need to hold it in connection with any other permittable reason.

6. Marketing
Exact Design & Build Limited do not use your personal data for marketing purposes.

7. Cookies
Cookies are small pieces of information sent to your device and stored on it to allow our website to recognise you when you visit. These help us gather statistics. We will only ever use cookies when we have your permission to do so. For more information on how our website uses cookies see our Cookie Policy by visiting our website and clicking on the Cookie Policy link.

8. Your rights as a ‘data subject’.

8.1
Accessing your personal data. You have the right to ask for a copy of the information that we hold about you (in accordance with GDPR legislation) by emailing or writing to us at the address in Section 9 of this privacy policy.

8.2 Correcting and updating your personal data. The accuracy of your personal data is important to us. If you change your name, address, email address, or you discover that any of the other information we hold is inaccurate or out of date, please let us know by contacting us at the contact details provided in Section 9 of this privacy policy.

8.3 Erasing your personal data or restricting its processing. In certain circumstances, you may ask for your personal data to be removed from our systems by emailing or writing to us at the address in Section 9 of this privacy policy. Unless there is a reason that the law allows us to use your Personal Data for longer, we will comply with your request.

8.4 Your ‘data subject’ rights. You have several rights in relation to your personal data under GDPR. We may ask you for personal information to confirm your identity in order to help us search for your personal data. Except in rare cases, we will respond to you within 30 days after we have received a request for information regarding ‘data subject’ rights.

9. Identity and contact details of the data controller.

Name: Russell Plumb
Telephone: 07724 602044
Email: russell@exactdesignbuild.co.uk
Address: 246 Manor Road, Witney, Oxfordshire, OX28 3ST
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